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    Contreras-McGavin, M. & Kezar, A. J.
    New Directions for Institutional Research, Winter 2007
    Volume 2007, Issue 136, Pages 69 - 79, Wiley Periodicals, Inc., DOI# 10.1002/ir.232
    In an era of increased accountability in higher education, stronger and more compelling evidence of what and how students learn is needed. Ways in which qualitative approaches can be used to assess student learning are described in this chapter.


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